6rwn Privacy Policy — How We Protect Your Data

1 Introduction

This Privacy Policy explains how 6rwn ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the 6rwn platform at 6rwn.club, including the 6rwn mobile app and all associated services.

6rwn is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you know exactly what happens to your data when you use 6rwn.

By registering on 6rwn or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how 6rwn handles your data, please do not use the platform and contact support to close your account.

2 Data We Collect

6rwn collects only the personal data that is necessary to provide you with a safe, functional, and compliant betting experience. The categories of data we collect include:

3 How We Collect Your Data

6rwn collects your personal data through the following channels:

• Direct registration: When you create a 6rwn account, you provide your name, phone number, date of birth, and other registration details directly to us.
• KYC submissions: When you submit identity documents to complete verification, 6rwn receives and stores those documents securely.
• Payment transactions: When you deposit or withdraw via bKash, Nagad, or Rocket, 6rwn receives transaction confirmation data from the payment provider.
• Platform usage: As you browse and use the 6rwn platform, we automatically collect technical and usage data through cookies and server logs.
• Customer support: When you contact 6rwn support via live chat or email, we collect and store the content of those communications.
• Promotions: If you participate in a 6rwn promotion or survey, we may collect additional information you provide as part of that activity.

4 Why We Use Your Data

6rwn uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your explicit consent.

• Account management: To create, maintain, and secure your 6rwn account, including verifying your identity and age.
• Payment processing: To process your deposits and withdrawals accurately and securely through your chosen mobile payment method.
• Legal compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, including KYC verification and transaction monitoring.
• Fraud prevention: To detect and prevent fraudulent activity, account abuse, and unauthorised access to the 6rwn platform.
• Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support or intervention.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of 6rwn support services.
• Platform improvement: To analyse how players use 6rwn and make improvements to the platform's features, performance, and user experience.
• Marketing communications: To send you relevant promotions and offers from 6rwn, where you have not opted out of receiving such communications.

5 Data Sharing

6rwn does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: When you submit KYC documents, 6rwn may use a third-party verification service to authenticate your identity. These providers are contractually bound to handle your data securely and confidentially.
• Regulatory authorities: 6rwn may be required by law to share certain player data with government agencies, financial regulators, or law enforcement bodies. We will only do so when legally compelled and will notify you where permitted by law.
• Fraud prevention services: 6rwn may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of 6rwn's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

6 Cookies & Tracking

The 6rwn website uses cookies and similar tracking technologies to improve your experience, maintain your session, and analyse platform usage. A cookie is a small text file stored on your device when you visit a website.

6rwn uses the following types of cookies:

• Essential cookies: Required for the 6rwn platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics cookies: Used to understand how players navigate the 6rwn platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
• Preference cookies: Store your platform preferences such as language settings and display options so you don't have to set them every time you visit 6rwn.
• Marketing cookies: Used to track the effectiveness of 6rwn promotional campaigns. These are only active if you have not opted out of marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 6rwn platform.

7 Data Retention

6rwn retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data governance policies.

• Active accounts: Your data is retained for the full duration of your 6rwn account being open.
• Closed accounts: Following account closure, 6rwn retains your data for a minimum of 5 years to comply with anti-money laundering regulations and to resolve any outstanding disputes.
• KYC documents: Identity verification documents are retained for a minimum of 5 years after account closure in line with regulatory requirements.
• Transaction records: Financial transaction records are retained for a minimum of 7 years for accounting and regulatory compliance purposes.
• Support communications: Customer support records are retained for 3 years after the last interaction to assist with dispute resolution.

Once the applicable retention period has expired, 6rwn will securely delete or anonymise your personal data so that it can no longer be linked back to you.

8 Data Security

6rwn implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and the 6rwn platform.
• Encrypted storage for sensitive data including passwords, payment details, and identity documents.
• Role-based access controls ensuring that only authorised 6rwn personnel can access player data, and only when required for their specific job function.
• Regular security audits and penetration testing of the 6rwn platform infrastructure.
• Intrusion detection systems that monitor for suspicious access patterns in real time.
• Two-factor authentication options available to all 6rwn players to protect their accounts.

While 6rwn takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 6rwn account and never share your login credentials with anyone.

9 Your Privacy Rights

As a 6rwn player, you have the following rights over your personal data. To exercise any of these rights, contact 6rwn support at [email protected] and we will respond within 30 days.

• Right of access: You can request a copy of all personal data 6rwn holds about you at any time.
• Right to rectification: If any of your personal data held by 6rwn is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request that 6rwn delete your personal data, subject to our legal retention obligations. We cannot delete data that we are legally required to retain.
• Right to restrict processing: You can ask 6rwn to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request that 6rwn provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: You can object to 6rwn processing your data for direct marketing purposes at any time. We will stop sending marketing communications immediately upon receiving your objection.
• Right to withdraw consent: Where 6rwn processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Children's Privacy

The 6rwn platform is strictly for adults aged 18 and over. 6rwn does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 6rwn or provided us with personal data, please contact support at [email protected] immediately.

Upon receiving such a report, 6rwn will promptly investigate, close the account, delete any associated personal data, and return any deposited funds in accordance with our underage account policy.

11 Third-Party Links

The 6rwn platform does not contain links to external third-party websites. All navigation within 6rwn stays within the 6rwn platform. This Privacy Policy applies solely to data collected by 6rwn and does not cover the privacy practices of any third-party payment providers or identity verification services you may interact with as part of using 6rwn.

When you use bKash, Nagad, or Rocket to deposit or withdraw funds, those transactions are also subject to the respective privacy policies of those payment providers. 6rwn encourages you to review those policies independently.

12 Changes to This Privacy Policy

6rwn may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, 6rwn will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of 6rwn after any update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 6rwn handles your personal data, please get in touch with the 6rwn privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 6rwn platform
• Response time: Privacy-related requests are handled within 30 days

For questions about your account, responsible gaming tools, or the 6rwn Terms and Conditions, please visit the relevant pages or contact support directly. The 6rwn team is available around the clock to assist you.